Terms & Conditions

You: The Customer
We: Webspeed Ltd

Webspeed will provide the service to the customer for the period that is paid for in advance. If this is not possible a refund for the remaining period of service may be due at the discretion of Webspeed Ltd staff. Each case will be considered individually. The decision will be final

By purchasing any of Webspeed services, the client is deemed to be authorising Webspeed to use credit/debit card for repeat payment where applicable, until such time as the service is cancelled.

Webspeed reserve the right to terminate any accounts, at any time, as deemed by Webspeed staff, where the user has made inappropriate or unreasonable use of any of the Webspeed services.

Webspeed take no responsibility for any information loaded to our customers accounts or servers. We do not have the time or inclination to police your data. If it is brought to our attention, by the proper authorities we will suspend service on accounts or servers, until any illegal data is removed.

Webspeed is not responsible for any interruption of service, and accepts no liability for any loss of services, sales or any other form of loss.

We reserve the right to refuse to serve the materials of any existing user making inappropriate or unreasonable use of Webspeed services or an applicant whose planned web presence activities are deemed to have the potential of creating negative impact on Webspeed abilities to serve its customers.

Inappropriate or unreasonable includes providing copyrighted, materials without authorization, providing obscene or offensive, materials (e.g. pornographic materials), providing materials, whose nature and/or volume compromises the ability of Webspeed servers to serve other users’ web presence, materials that violate the commonly accepted etiquette of the Internet or providing materials that are deemed by the government authorities as inappropriate or illegal. Any such government determinations will be binding on the user, not Webspeed.

Webspeed may implement the following policy to its sole discretion:
When a website is found to be monopolising the resources available Webspeed reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. Customers may be offered an option whereby Webspeed continues hosting the website for an additional fee.

The customer will fully indemnify Webspeed against liability (of any nature), which may befall Webspeed as a result of the customers legal of illegal use of the services. Webspeed do not provide refunds in cases of abuse.

Webspeed will not be responsible for any damages your business may suffer. Webspeed makes no warranties of any kind, expressed or implied for services we provide. Webspeed disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, nondeliveries, wrong delivery, and any and all service interruptions caused by Webspeed.

Domain name registrations and renewals are processed automatically however sometimes there may be connectivity issues to the registry, it is the domain name holders responsibility to check that the domain name has been renewed and if there are any issues to contact us immediately.

Any accounts that cause Webspeed servers to be attacked in any way will be terminated without a refund.

Spamming or any type of UCE (Unsolicited commercial e-mail), is strictly prohibited, and your account may or will be closed immediately without a refund if you are found to be doing so.

The “Powered by Webspeed” must remain intact in the footer of all client websites

All website designs and templates belong to Webspeed and may not be used elsewhere unless the design was originally owned by the customer and imported into the Webspeed system.

Website design revisions / alterations
All design work is based on the information we receive from the client, we do not offer free design revisions unless stated on the package.

Website Features and additional design services
All prices quoted on the website are exclusive to Webspeed clients. These services may be available to non Webspeed clients, – price on application.

Website cancellation requests must be made by logging in and putting in a support ticket with your request via the client area https://secure.webspeed.co.uk/clientarea.php We do not hold you to any contracts so you can cancel your website at anytime.

Webspeed reserves the right to change package options and pricing at anytime and without notice.

Webspeed reserves the right to cancel your account at any time without notice.

Webspeed reserves the right to alter these terms of conditions at anytime and without notice.

UK Domain Name Registrations

All .UK domain name Applications are at the discretion of the registry in accordance with their terms and conditions.

Complaints & Disputes

For information on our complaints procedure or to notify us of scam, spam and phishing emails please click here